Outage ID#: 25
Outage Type: Fault
Region: Australia Wide
Service: ADSL
Starts at: 06/07/2007 03:20 PM
Ends at (ETA): 06/07/2007 05:00 PM
Description:
ADSL customers nationally are currently unable to authenticate or access the internet due to a failure with our upstream provider. The issue is currently being investigated and service should be restored very soon.
Resolution:
Service was restored at 17:00.
There was an issue with a power rail in the rack housing the router connecting to our equipment in Sydney. This resulted in damage to the router and our connectivity.